Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE, BOOKING A WORKSHOP OR TRIALING AND/OR SUBSCRIBING TO RHYMEY ONLINE, OUR ONLINE SUBSCRIPTION PLATFORM.

Welcome to Rhymey. If you continue to browse and use this website or engage any of our services, you agree to comply with and be bound by the following terms and conditions, along with our Privacy Policy and any disclaimers on this site.

For the purposes of these Terms:

  • “We”, “Us”, “Our” refers to Rhymey.
  • “You”, “Your” refers to the client, participant, visitor, or person using our website or services.

1. Amendment of Terms

We may change, modify, or update these terms at any time. Please review them periodically. Continued use of our website or services after changes are posted constitutes your acceptance of those changes.

2. Limitation of Liability

By using our website or attending our workshops, you agree that Rhymey is not liable for any loss, injury, or damage you may incur in connection with:

  • The use of our website or workshop materials.
  • Reliance on any information provided.
  • Any third-party links, services, or recommendations.
  • Rhymey Online, our online subscription platform

You are responsible for ensuring any service or resource meets your needs. We make no guarantee that workshop content will produce specific outcomes in your work or practice.

3. Australian Consumer Law

In accordance with the Australian Consumer Law, our liability is limited to:

  • Supplying the services again, or
  • Refunding the cost of the services.

You must be over 18 years of age to make a booking or purchase from Rhymey.

4. Workshop Bookings, Cancellations & Refunds

We understand that schedules can change. Our cancellation policy is designed to be fair while respecting the time and preparation involved in delivering our workshops.

  • Cancellations made more than 14 days before the workshop: Full refund or credit for a future workshop.
  • Cancellations made 7–14 days before the workshop: 50% refund or credit.
  • Cancellations made less than 7 days before the workshop: No refund.
  • If Rhymey cancels or postpones a workshop: You will receive a full refund or credit towards another workshop booked at an agreed date.

    Refunds will be processed promptly via your original payment method.

5. Workshop Attendance & Participation

We encourage all participants to arrive on time and be actively involved. Rhymey reserves the right to refuse entry or remove a participant if their behaviour disrupts the learning experience for others.

6. Intellectual Property

All workshop content, materials, and resources are owned by Rhymey and are provided for your personal and professional development only. They may not be copied, reproduced, distributed, or sold.

7. Links to Other Websites

Our website may contain links to third-party websites. These links are provided for convenience only, and we are not responsible for the content, products, or services offered on those sites.

8. Disclaimer

We do our best to ensure our website and workshop content is accurate and up-to-date. However, we make no guarantees about accuracy, reliability, or suitability. Your participation in our services or use of our materials is at your own risk.

9. Privacy

We respect your privacy and handle your personal information in line with Australian Privacy Principles. Please refer to our Privacy Policy for details.

10. Exclusion of Competitors

If you are developing or delivering similar services or materials for commercial purposes, you are considered a competitor. Rhymey does not permit competitors to access our workshops, online subscription platform, resources, or materials without written consent.

11. Whole Agreement

These Terms represent the full agreement between you and Rhymey regarding your use of our website and participation in our services.

12. Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the courts of New South Wales.

13. Rhymey Online Subscription

The following terms and conditions under clause 13 are in relation to Rhymey Online, our online subscription platform.

13a. Subscription Service Description

Subscription Services

We offer subscription-based online services which may include access to digital content, recorded or live sessions, downloadable resources, community features, other material as described on our website at the time of purchase ("Subscription Services").

The specific features, content and inclusions of each subscription are described on the website and may vary between subscription plans. Unless expressly stated, workshops, events and one-off services are not included as part of a subscription.

13b. Subscription Term, Billing and Auto-Renewal

Subscriptions are offered on a recurring basis (monthly or annually) as specificed at the time of purchase.

By purchasing a subscription, you authorise us to automatically charge the applicable subscription fee in advance for each billing period using your nominated payment method, unless you cancel in accordance with these Terms and Conditions. Subscription fees are stated in Australian Dollars (AUD) and include GST unless otherwise indicated.

13c. Free Trials & Discounts

We may offer free trials or discounts for certain subscription plans. The duration and conditions of any free trials or discounts will be disclosed at the time of sign-up.

Unless you cancel before the end of the free trial, your subscription will automatically convert to a paid subscription and you will be charged the applicable subscription fee at the end of the trial.

For discounts, if you continue your subscription past the end of the discount end date, your subscription will revert to the standard price for your billing cadence (for example: monthly or annually). If you cancel your subscription during your discounted period, and then wish to restart your subscription, you will not be eligible for the discounted price again.

13d. Cancellation & Termination by Subscriber

You may cancel your subscription at any time through your account settings or by contacting us using the details on our website.

Cancellation will take effect at the end of your current billing period unless otherwise stated. You will continue to have access to the Subscription Services until that time. We do not provide refunds for unused portions of a subscription period except where required under Australian Consumer Law.

13e. Refunds & Australian Consumer Guarantees

Our Subscription Services come with guarantees that cannot be excluded under the Australian Consumer Law.

To the extent permitted by law, the Rhymey Online subscription service is provided "as is" and without warranty or condition and you waive all special, indirect and consequential damages against us. Our service may not be uninterrupted or error-free. Rhymey Online may be unavailable or interrupted due to events beyond our reasonable control including, but not limited to acts or failures of any kind by third parties such as network or service providers.

Except as required by law, we do not offer refunds for change of mind.

13f. Price Changes

We may change subscription fees from time to time. Any changes will apply to future billing periods only.

We will provide you with reasonable notice of any price changes before they take affect. If you do not agree to the price change, you may cancel your subscription before the new price takes affect.

13g. Account Access & Security

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.

You must notify us immediately if you suspect unauthorised access to your account.

We reserve the right to suspend or terminate access where we reasonably believe account security has been compromised.

13h. Acceptable Use & Community Rules

You must not use the Subscription Services in a way that is unlawful, abusive, harassing, defamatory, or otherwise inappropriate. Where the Subscription Services include community features, forums, or live sessions, you agree to engage respectfully and not to post or share content that infringes the rights of others.

We reserve the right to moderate, remove content, or suspend or terminate access for breaches of this section.

13i. Intellectual Property & License to Use Content

All content provided as part of the Subscription Services, including videos, text, graphics, recordings, and materials, is owned by us or our licensors and is protected by Australian and international intellectual property laws.

We grant you a limited, personal, non-exclusive, non-transferable licence to access and use the content for your personal, non-commercial use only.

You must not reproduce, distribute, sell, or exploit any content without our prior written consent.

13j. Platform Availability & Downtime

While we aim to ensure continuous access to the Subscription Services, we do not guarantee uninterrupted availability.

Access may be suspended temporarily for maintenance, updates, or due to factors beyond our reasonable control, including third-party service interruptions.

Nothing in this clause limits your rights under Australian Consumer Law.

13k. Termination by Us

We may suspend or terminate your subscription immediately if you breach these Terms or misuse the Subscription Services.

We may also discontinue or materially change the Subscription Services with reasonable notice. Where required under Australian Consumer Law, we will provide an appropriate refund or remedy.

13l. Third Party Services

The Subscription Services may rely on or integrate with third-party platforms, payment processors, or service providers.

Your use of those services is subject to their separate terms and conditions. We are not responsible for the performance, availability, or content of third-party services.

13m. Privacy & Data Use

We collect, use, and disclose personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

By using the Subscription Services, you consent to the collection of personal and usage data necessary to provide and improve the services, including payment processing and account management.

Further information regarding Privacy can be found in our Privacy Policy.

13n. Changes to Subscription Terms

We may update these Terms from time to time. Any changes will be published on our website and will take effect from the date specified.

Continued use of the Subscription Services after changes take effect constitutes acceptance of the updated Terms.