Rhymey respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, participate in our workshops or subscribe to Rhymey Online.
1. Information We Collect
We may collect the following personal information:
We collect this information directly from you when you:
In addition to information collected when you register for Rhymey Online, we collect ongoing information relating to your subscription, including subscription status, billing history, and usage of our online platform. We use subscription and billing information to manage automatic renewals, process payments, provide receipts, and notify you of changes to your subscription.
We may collect information about how you access and use the subscription platform, including logins, content accessed, session participation, and interactions with platform features. This information is used to operate, maintain, and improve the services.
We may use cookies and similar technologies to operate our website and subscription platform, analyse usage, improve functionality, and support our marketing activities. Cookies may collect information such as your IP address, device type, browser, pages visited, and interactions with our website. We may use third-party analytics and advertising tools that place or read cookies on your device. These providers may collect information in accordance with their own privacy policies. You can manage or disable cookies through your browser settings, however doing so may affect website functionality.
2. How We Use Your Information
We use your personal information to:
Payments for workshops and subscriptions are processed by third-party payment providers. We do not store your credit card details. Our payment providers may collect and store payment information in accordance with their own privacy policies.
We may send you transactional or service-related communications, including billing notices, renewal reminders, service updates, and account notifications. These communications are necessary to provide the subscription services and cannot be opted out of. Certain subscription features, including access suspension for non-payment or expiry, may be managed automatically by our systems.
3. Sharing Your Information
We do not sell or trade your personal information. We may share it with:
Some of our service providers may store or process personal information outside Australia, including in the United States and other jurisdictions. We take reasonable steps to ensure that overseas recipients handle personal information in accordance with Australian privacy standards.
4. Photos & Recordings
We may take photos or short videos during workshops for promotional purposes. We will always request your consent before including you in any promotional material.
5. Security
We take reasonable measures to protect your information from misuse, loss, and unauthorised access. Payment information is processed securely and not stored on our servers.
6. Your Rights & Data Retention
You have the right to:
To exercise these rights, contact us at amelia@rhymey.com.au
We retain subscription and account information for as long as necessary to provide the services, comply with legal and accounting obligations, and resolve disputes. When information is no longer required, we take reasonable steps to delete or de-identify it.
Cancelling a subscription does not automatically delete your account or personal information. You may request account deletion separately, subject to our legal obligations to retain certain information.
7. Links to Other Websites
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website